Ecommerce Ally

Customer Support Services

Comprehensive customer support services ensure prompt and efficient assistance to address customer inquiries, issues, and concerns. Our dedicated team is available to provide timely support, enhance customer satisfaction, and build strong customer relationships.

5/5
5/5

Here's a general overview of the process

E-Commerce  VAs help with customer support, order fulfillment, returns, and maintain your store and listings on Shopify, Amazon, Etsy, Magento, or any platform your brand is on. 

Research and Analysis

Collect all the necessary information about your products, including product names, descriptions, SKUs, prices, images, dimensions, weight, variations (if applicable), and any other relevant details.

Product Analysis

Create compelling and accurate product descriptions that highlight the key features, benefits, and specifications of each product. Ensure that the content is optimized with relevant keywords for search engine optimization (SEO) purposes.

Optimization Strategy

Thoroughly review and double-check all the product information for accuracy, consistency, and completeness. Verify that images are correctly associated with the respective products and that all data is entered correctly.

Pricing Optimization

Upload the product data and images to the ecommerce platform using the designated upload mechanism. Ensure that the products are published and made visible to potential customers.

Define Objectives

Prepare high-quality product images that meet the requirements of the specific ecommerce platforms. This may involve resizing, cropping, and optimizing the images for optimal display.

Customer Persona Development

Continuously monitor and update product information as needed, such as price changes, stock availability, or any modifications to product descriptions. Regularly optimize product listings to improve visibility and sales performance.

Product Enhancements

Prepare high-quality product images that meet the requirements of the specific ecommerce platforms. This may involve resizing, cropping, and optimizing the images for optimal display.

Content Optimization

Enter all the product information, including titles, descriptions, prices, variations, and other relevant details, into the ecommerce platform’s product management system. This step may involve manual data entry or using bulk upload templates provided by the platform.

With the top-notch support I get from my dedicated assistants, I can rely on my fulfillment and customer service to be professionally managed, Amazon FBA logistics management, and marketing & social media channels to be grown. At the same time, I can focus on talking to my customers and overall growth. Content had been a bottleneck for our business, but now with Wing Writer, we can create blog posts, marketing collaterals, new landing pages much, much quicker.
Leo Dean
Designer

COMPLIMENTARY

Task Management App for Your Team

All clients receive complimentary access to the Wing Task Management tool – a specialized app built to help you communicate with your assistant, manage tasks/projects, share files, record screen-sharing videos, and lot more.

Ensure that your assistant is on the same page with in- app messaging and chat capabilities. Send notes, procedures, and detailed instructions so they can achieve what you envision for your brand.

Wink is a screen recording app to help you record processes/training materials for your assistant (or basically anyone else). Think of Loom, but without any limits. 

Use our in-app training module to enroll your assistant to training courses managed by Wing.

Wing comes with a media library to manage/share files.

Use the Workflows feature to define and explain processes.

Use the 'Credentials' feature to safely share access to necessary apps and tools.

COMPLIMENTARY

Task Management App for Your Team

All clients receive complimentary access to the Wing Task Management tool – a specialized app built to help you communicate with your assistant, manage tasks/projects, share files, record screen-sharing videos, and lot more.

Ensure that your assistant is on the same page with in- app messaging and chat capabilities. Send notes, procedures, and detailed instructions so they can achieve what you envision for your brand.

Wink is a screen recording app to help you record processes/training materials for your assistant (or basically anyone else). Think of Loom, but without any limits. 

Use our in-app training module to enroll your assistant to training courses managed by Wing.

Wing comes with a media library to manage/share files.

Use the Workflows feature to define and explain processes.

Use the 'Credentials' feature to safely share access to necessary apps and tools.

What Our Clients Say
About Us

Getting Started is Easy

Add Requirements and Sign Up

Use our sign up tool to submit your job description/requirements quickly and easily.

Contact Us

Meet your Customer Success Manager (CSM) and start delegating your first tasks.

Grow Your Business

We find the right person, equipped with your desired experience and skills to help grow your business.

Ecommerce Ally Pricing

Part time

$ 450/
Month
Do you need a custom solution, more assistants, training, or specific expert skills?
1 Site License
1 Year Support
1 Year Updates
All Pro Features
25% Renewal Discount

Full Time

$ 800/
Month
Do you need a custom solution, more assistants, training, or specific expert skills?
1 Site License
1 Year Support
1 Year Updates
All Pro Features
25% Renewal Discount

Need more assistants? Contact Us

Frequency Asked Question

There are couple of ways:

●     Obtain tax residency on the basis of being a high net worth individual.

●     You may stay in CA for any 183 days within 12 months period;

●     Obtain tax residency on the basis of being a high net worth individual.

●     You may stay in CA for any 183 days within 12 months period;

The status of international company may be granted to a CA enterprise in any of the following cases:

a) if the enterprise has at least two years of experience in carrying out the permitted activities, on the basis of which it applies to obtain the status;

b) if the enterprise is a representative of a non-resident enterprise, which has at least two years of experience in the permitted activities.

Virtual Zone Entity (VZE) is an LLC or JSC which is registered in CA, which provides Information Technology (IT) services abroad and gets the status from CA authorities.

Under Information Technology, CA tax code defines following activities: the study, support, development, design, production, and implementation of computer information systems, as a result of which software products are obtained.

VZEs are fully exempt from Corporate Income Tax on profit that the company gets from provision of Information Technologies (services) outside of CA; They are fully exempt from VAT on provision of Information Technologies outside of CA. As a result, normally, companies pay only 5% dividend tax on the dividends distributed to the shareholder. And that’s it.

VZEs are fully exempt from Corporate Income Tax on profit that the company gets from provision of Information Technologies (services) outside of CA; They are fully exempt from VAT on provision of Information Technologies outside of CA. As a result, normally, companies pay only 5% dividend tax on the dividends distributed to the shareholder. And that’s it.

Virtual Zone Entity (VZE) is an LLC or JSC which is registered in CA, which provides Information Technology (IT) services abroad and gets the status from CA authorities.

Under Information Technology, CA tax code defines following activities: the study, support, development, design, production, and implementation of computer information systems, as a result of which software products are obtained.

There are couple of ways:

●     You may stay in CA for any 183 days within 12 months period;

●     Obtain tax residency on the basis of being a high net worth individual.

The status of international company may be granted to a CA enterprise in any of the following cases:

a) if the enterprise has at least two years of experience in carrying out the permitted activities, on the basis of which it applies to obtain the status;

b) if the enterprise is a representative of a non-resident enterprise, which has at least two years of experience in the permitted activities.

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