Our Comprehensive
Marketplace ManagementService
We offer end-to-end marketplace management that’s performance-driven, policy-compliant, and designed to scale your online store across platforms like Amazon, eBay, and Walmart. From listing optimization and returns to ad campaigns, account health, and pricing strategy—we manage every aspect of your marketplace presence to boost visibility, ensure compliance, and drive consistent sales growth.
Marketplace Listing & Optimization
We craft optimized, platform-compliant listings designed to align with each marketplace’s algorithm—boosting product visibility, improving search rankings, and driving higher conversions for your online store.Keyword-rich titles, bullet points, and descriptions
- High-resolution image uploads with compliance checks
- Backend keywords and attribute configuration
- Category approval and ASIN/UPC mapping
- Variation setup and detail page enhancements
Order & Return Management
Our trained marketplace VAs ensure timely order fulfillment, manage smooth returns, and maintain consistent, professional customer communication—delivering a seamless shopping experience that enhances customer satisfaction and loyalty.Order processing and shipping coordination
- Return and refund management per marketplace policy
- Tracking updates and buyer notifications
- Seller dashboard handling
- Resolution of order defects and A-to-Z claims
Account Health & Policy Compliance
Protect your seller rating and avoid penalties by strictly adhering to platform policies. Our team ensures your store remains fully compliant, safeguarding your reputation and enabling sustainable, hassle-free marketplace success.
- Account health monitoring (ODR, late shipment, etc.)
- Case log handling and appeals
- Suspended account reinstatement support
- Proactive policy violation alerts
Marketplace Advertising & Promotions
Increase product visibility through strategic ad management and targeted seasonal promotions. We tailor campaigns to your business goals, driving higher traffic, engagement, and sales across your marketplace listings.
- Sponsored ads setup and optimization (PPC)
- A/B testing of campaigns and keywords
- Promotions, coupons, and lightning deals setup
- Ad performance tracking and bid adjustments
- Advertising reports and ROI analysis
Inventory & Pricing Management
Prevent stockouts, pricing mistakes, and lost sales with precise, real-time inventory and pricing management. Our support ensures your listings stay accurate and competitive, maximizing sales opportunities and customer satisfaction.
- FBA/FBM inventory monitoring and syncing
- Repricing strategy and automated tools handling
- Stock threshold alerts and restocking plans
- Pricing rules to win Buy Box
- Integration with inventory software
The numbers don’t lie
In Fact They Speak For Themselves
Check out our current growth
Let us take you through our process to manage
your Marketplace

Business Audit & Goal Setting
We begin by analyzing your current performance, identifying gaps, and defining marketplace goals—whether it’s higher visibility, account recovery, or international expansion.

Strategy Planning & Task Allocation
We strategize your listings, pricing, fulfillment, and ads—assigning skilled VAs to execute each task in sync with your platform-specific goals, ensuring consistent, aligned growth across every stage of your ecommerce operations.

Onboarding & Platform Setup
Our experts handle seller account setup, tool integration, and VA training—ensuring your brand tone and marketplace requirements are met for a smooth, fully integrated workflow from day one.

Daily Execution & Monitoring
Our team manages everything from listing updates to PPC reporting with precision, providing real-time visibility and continuous optimization to ensure your Amazon store consistently improves and performs at its best.

Scaling & Growth Optimization
As your business expands, we scale VA support, open new marketplace accounts, and refine campaigns—delivering consistent growth and success across multiple regions and platforms.
Industries We Serve
We expertly manage your brand’s presence across a wide range of leading global and regional marketplaces, delivering platform-specific excellence and seamless multi-channel scalability. Whether you sell through Amazon (FBA or FBM), Flipkart, eBay, Etsy, Walmart, or emerging platforms like Meesho, Ajio, Myntra, Noon, and others, our team ensures your operations are optimized to meet the unique requirements of each
Our Engagement Models
We offer flexible engagement models to fit your project’s needs and budget.
- Fixed Price Model
- Dedicated Team Model
- Time & Material Model
Fixed Price Model
Best for small to mid-sized projects with well-defined requirements.
- Simplified process
- Higher predictability
- Greater transparency
- Reduced risk
- Low management efforts

Dedicated Team Model
Best for long-term projects requiring ongoing development and flexibility.
- Full-time committed resources
- High scalability
- Maximum control and collaboration
- Flexible task management
- Ideal for evolving requirements

Time & Material Model
Best for dynamic projects with evolving requirements and scope.
- Pay as you go
- Flexible and adaptive approach
- Suited for iterative development
- Greater control over priorities
- Ideal for ongoing changes and enhancements

Technologies We Work With
We utilise cutting-edge tools like Helium 10, Jungle Scout, and Amazon Campaign Manager to streamline your marketplace operations from product research to PPC and analytics. From listings and ad campaigns to automated reporting—we handle every phase of marketplace management to drive efficiency and measurable growth.
Product Research & Listing Tools
- Helium 10
- Jungle Scout
- Keepa
- Amazon Seller App
PPC & Ad Management
- Google Analytics
- Teikametrics
- PerpetuaStudio
- DataHawk
Analytics & Automation
- SellerBoard
- InventoryLab
- Zoho Inventory
- FeedbackWhiz
Why Choose Ecommerce Ally for Marketplace Management?
Stay competitive across online marketplaces with expert VA support that delivers precision, compliance, and sales growth. Here’s what makes us a perfect marketplace partner:
Platform-Specific Expertise
Our VAs are well-versed in the specifics of Amazon, Flipkart, and other marketplaces, ensuring your listings, ads, and operations fully comply with the latest platform guidelines and standards for optimal performance and risk-free selling.
Data-Driven Optimization
We leverage real-time analytics to optimize pricing, advertising, and inventory management—enhancing your sales performance while reducing costs to maximize profitability and keep your marketplace business competitive and efficient.
End-to-End Account Management
From product launch to daily management, we take care of every detail—letting you focus on your core business while we expand and strengthen your marketplace presence for sustained growth and success.
Proactive Support & Risk Control
We continuously monitor your account health and proactively identify potential issues, helping you prevent policy violations, listing suspensions, and penalties—ensuring smooth, uninterrupted marketplace operations and protecting your seller reputation.
Scalable and Flexible Support
Whether operating on one marketplace or multiple, our services grow with your business—flexibly adapting to seasonal trends, expanding product lines, and cross-border ventures to support your evolving marketplace needs seamlessly.
What Our Clients Have to Say About Us
Hear from our satisfied clients about how Ecommerce Ally transformed their business. Real success stories, real results!
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- Hire 10x faster
- Work with top talents
- Get twice the work done
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Frequently asked questions
Here are some of the most frequently asked questions we receive daily about Marketplace Management.
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What is included in your marketplace management service?
We provide end-to-end support for your online store—from product listing, inventory updates, and order processing to advertising, performance tracking, and customer support across platforms like Amazon, eBay, Walmart, and more.
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Which marketplaces do you manage?
We specialize in Amazon, eBay, Walmart, Etsy, and Shopify-based marketplaces. Custom support for other platforms is available upon request.
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Do you handle product listing and SEO?
Yes, we create optimized product titles, bullet points, descriptions, and backend keywords to improve visibility and conversions on search and category pages.
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Can you manage our advertising campaigns?
Absolutely. We manage PPC campaigns using tools like Amazon Campaign Manager, Perpetua, and DataHawk—focusing on ACoS reduction and ROAS improvement.
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How do you ensure inventory accuracy across channels?
We use tools like InventoryLab and Zoho Inventory to sync stock levels and avoid overselling or out-of-stock issues.
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Do you provide analytics and performance reports?
Yes, we deliver weekly/monthly reports covering impressions, clicks, conversions, ad spend, and overall growth metrics using tools like SellerBoard and FeedbackWhiz.
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What’s your pricing model?
Our pricing is flexible and based on the number of SKUs, platforms managed, and services required. Get in touch for a custom quote.